Service Call Tracking System (SCTS)
ARC Marine is the only towing and salvage company offering our proprietary Service Call Tracking System. This means that when you place a service call with us, you can track our location in real time at any moment. Conversely, if your circumstance changes, ARC Marine can also locate you. This has extreme significance in certain emergency situations.
ARC Marine Towing & Salvage Vessels will now let our members see operations from any smart phone or mobile device as of January 2024.
GPS-GSM based inland vessel tracking system for automatic emergency detection and position notification
An upgraded version of a vehicle tracking system for inland vessels that has the capability of remote monitoring of the vessel's motion and orientation and can detect capsize events and other accidents by motion tracking and instantly notify the authority and/or the owner with current coordinates of the boat using the Global Positioning System.
SCTS (Service Call Tracking System) is a vehicle tracking system developed for inland vessels. In addition to the features available in traditional VTS (Vehicle Tracking System) for automobiles, it has the capability of remote monitoring of the vessel's motion and orientation. Furthermore, this device can detect capsize events and other accidents by motion tracking and instantly notify the authority and/or the owner with current coordinates of the vessel, which are obtained using the Global Positioning System (GPS). This can certainly boost up the rescue process and minimize losses. We have used GSM network for the communication between the device installed in the ship and the ground control. So, this can be implemented only in the inland vessels. But using iridium satellite communication instead of GSM will enable the device to be used in any sea-going ships. At last, a model of an integrated, inland waterway control system (IIWCS) based on this device is now available through ARC Marine.
We use this system to also to keep our Members informed while waiting for their rescue captain to arrive.
Imagine having a membership that we will give a heads up to rescue teams in the event your vessel is in trouble. ARC Marine really cares about our members. Our sophisticated team, based in Florida, is here to serve you and keep you safe on the water.